Publix Adds Coupon Policy Question & Answer Feature Online

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Have you ever been to Publix and thought you fully understood their coupon policy but yet there was still a question about something in your transaction?

Well check out what Publix added to their site.

Thanks to

IheartPublix and Rebe

cca

for point

ing out the update.

Here is the full Q&A from Publix reposted below:

Buy One Get One Coupons

Q: A competitor has a "buy one get two free" coupon. Will Publix accept it?

A: Publix accepts BOGO and buy one get two free coupons if they're for identical merchandise Publix sells.

Dollars-Off-Total-Order Coupons

Q: What should the acceptance criteria be for a coupon that states $40.00 purchase must be met after all other coupons/discounts have been applied. Not valid on purchases of stamps, gift cards, alcohol or tobacco products.?

A: Our policy states that coupon acceptance is subject to any restrictions on the coupon, so in this case we'd use the more restrictive limitations printed on the coupon.

Q: A competitor on a store's approved list is offering a $5.00 off a $25.00 order coupon when a customer signs up to receive communications from them. Will Publix take this coupon?

A: Yes. Since they have already signed up with the competitor to receive this coupon, the only requirement left to comply with is purchasing $25 worth of groceries.

Q: Will Publix accept a competitor's coupon that indicates the customer must present their retailer rewards card to use the coupon?

A: Yes. Publix does not have a reward card but would honor this coupon if they meet the other purchase requirements.

Coupon Stacking

Q: Can a store coupon, competitor coupon, and manufacturer’s coupon all be used for one item?

A: No, a manufacturer's and a Publix or competitor coupon, but not both, may be used.

Q: If an item already has a manufacturer's coupon attached to it, will Publix still take an additional manufacturer's coupon on the item?

A: No. Publix will take an additional Publix or competitor coupon but will only take one manufacturer's coupon for an item, regardless of where the coupon came from.

Q: A customer has a "save $1 off the purchase of two items" manufacturer's coupon. Can another manufacturer's coupon be used for either of these items?

A: No. When the manufacturer issues a "$1 off the purchase of two items" coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon's requirements.

Q: A customer has a BOGO manufacturer's coupon. Can another manufacturer's coupon be used for either of these items?

A: No. When the manufacturer issues a BOGO coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon's requirements.

Gift Card Coupons

Q: Will Publix accept a competitor coupon for a free $5 gift card with the purchase of an item or items? (For example, a coupon for "buy both Raid Max Bug Barriers 1 gallon starter kit and refill" and receive a $5 store gift card.)

A: Yes, the customer will receive a $5 Publix gift card if we carry the identical items.

Pharmacy Coupons

Q: Does Publix accept prescription coupons from all pharmacies or only from our listed competitors?

A: Publix accepts coupons for prescriptions from all local retail pharmacies.

Rain Checks and Coupons

Q: A customer presents a rain check and a coupon for an item. The coupon is now expired, but was valid on the date the rain check was issued. Can the coupon still be accepted?

A: Yes.

Private Label

Q: Will Publix accept a competitor's coupon for a private label item?

A: Yes, this is an opportunity for us to introduce our customer to Publix brand products.