Here is the new CVS Coupon Policy as of September 2011.
You can head here to print the CVS Coupon Policy.
Note: They have stated that they will continue to enhance the CVS FAQs Section of the site in the coming weeks to specifically address any further questions and add more details. Hopefully that will mean more info regarding BOGO Free sales and coupons. Thanks, Living Rich With Coupons. We will keep an eye on it.
Any surprises in this new policy? What are your thoughts?
Emily says
yea I’m with you Joseph…that’s exactly what I’m trying to figure out but can’t seem to find the answer anywhere!! Help FTM? :)
joseph says
i got one question because it sounds confusing. in one part they say that the coupons cant exceed the total value of the transaction and in another part they say that they will devalue the coupon if the price is less than the amount on the coupon. so if you buy something for 2 dollars and you have a 3 dollars off coupon and you buy another item for 2 dollars does that mean that you will pay 1 or 2 dollars.
Justin D. says
My interpretation:
The first rule, that coupons can’t exceed the total value of the transaction, refers to the entire transaction as a whole (independent of how many items are in that transaction): The total price of all the stuff you are trying to buy (BEFORE using the coupons) vs. the total value of all the coupons you want to use. Your pre-coupon total cannot be less than the combined value of all your coupons.
The second rule you cite refers to the usage of a coupon on an individual item within the transaction: A coupon for $3.00 off of an item they are selling for $2.99 will be devalued by a penny.
So, in your example: You want to buy something that costs $2, and you will use a $3 off coupon – that coupon will be devalued by a dollar (per the second rule you cite) and you will get the item for free; you will then pay $2 for that other item you’re buying.
Heather says
My Walgreens wont let us use a bogo coupon if they are having a bogo sale, so i guess this will be the new thing,no more “free items when it comes to bogo’s.
Shannon says
Heather, eh select Walgreens have been saying this for years.
autumn says
I have a Q.
What if I have a “Buy one get one free coupon” say for a candy bar and it’s in the weekly circular for “buy one get one free” as well, would I not get to use that coupon? Rite Aid has refused to do this and I have not been back there ever since, I walked out of their store feeling like a criminal!
Shannon says
It is not shown here, but from what I understand a BOGO with a BOGO is out at CVS now.
Melissa says
I’m a cvs manager and I found out about this coupon policy being online from Shannon and other bloggers…..
Robin says
“CVS/pharmacy will accept manufacturer coupons for an item that is on sale.”
Do they mean clearance or sale? So if an item is regularly $3, but on sale for $2… does the new policy mean they won’t take a $1 manufacturers coupon??? I’m confused.
J says
After reading some other stuff on the Internet, I believe the intention is in fact to imply that you cannot use two q’s with a BOGO…only one on the “full price” item. Now, let’s see if the cashiers understand the updates better than RA’s rollout.
Jodi says
Just to put it out there.. just this past week with the wisk laundry det. advertised as BOGO i used two 2.00 coupons on the transaction and nothing happened.. they accepted it.. i do this all the time at my cvs and like i said this past one was this current week.. so no problems on my end
RandomCreativity says
I am glad to see something to print – I haven’t been able to find that for CVS until now. It is so nice to be able to say “yes, you can take a $1 coupon for a .99 item, your corporate site says you will so there must be a way to do it.”
Samantha C says
I feel bad for the managers of these stores.
Judi W. says
Soooooo if a product is on sale for $1.99, and I have a $1.00 coupon…. they will not except it…..!!! ?????? ohhhh brother…!!!!!
Kim S says
Judi, I’m not sure if I understand your question. What in the policy are you specifically referring to that you don’t think you can use your coupon?
MaconGA says
Sure they’ll accept it…you’ll still owe them .99 for the item.
Kim S says
I think they need to clarify some things more.
1. Tthey say a “third-party manufacturers coupon is a coupons issued by a third-party”. You just defined something using the words you are defining. I still don’t know what a 3rd party manuf. Q is.
2. “Any coupon offer not covered in these guidelines will be accepted at the discretion of CVS/pharmacy management.” sounds like it is still up to the manager of the store to decide what to accept and not accept and how they interpret the policy. Not sure what they are getting at with that statement. I can see trying to explain coupon verbage (like 1 Q per purchase as compared to 1 q per transaction) to a manager and they point to that part of the policy to end the argument even though you know they are incorrect.
3. “CVS/pharmacy accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased.” What is sufficient stock? I’m glad that they are able to limit # of items purchased to prevent shelf clearers, but how do they determine? If I’m the first person buying items and there are 30 on the shelf, can I buy 29 or only 25 or 15 (not that I ever purchase that much, just making a scenario). And what if after several people have bought this item and there are 4 left? Does that mean I can buy only 2 or 3 when someone else bought 6 earlier? Do they keep limiting until there is just 1 item left? Why don’t they make a set limit, like 10?
Just some thoughts/questions I had after reading it though a few times.
Jamie says
Our local CVS has never given overage anyway .. so, no real changes for me.
josie says
“CVS reserves the right to process coupons in any order”. Is this because the cashiers/management has complained about customers asking that their coupons be scanned in a certain order?.
Jennifer Young says
Well, the big one is when you have say a $5/$25 CVS coupon. You have to scan that coupon first. If you scan your other coupons first, it would put you below $25 and then the register would beep/not accept the CVS coupon. At least that’s how it used to be. I haven’t had a coupon like that in quite a while. So interesting that they put this in the policy. I wonder if they want you to use those $/$$ CVS coupons after all mfr coupons now? I guess it just give the manager an open end to do whatever they want in this instance.
ozzie says
well that depends. usually a bogo item is split in half so it would ring up 50%. maybe but either way they would have clarifiied it, so lets not give them ideas. lol.:)
Mel says
I wish they had clarified BOGO sales. The way I read it says you can use the number of third party coupons that is in your transaction I.e. 5 items, 5 coupons plus CVS coupons. So does that mean we can use two coupons on a BOGO sale (2 items, 2 coupons)?
ozzie says
its pretty simple. they did not say anything about BOGO coupon/sales/using two dollar off coupons like rite aid has refused to accept, which is good, however they said they dont accept percentage off coupons on sale and promotional items. i have never seen a percentage off item from a manufacturer so that should not affect manu coupons. however, i have know cvs to give out percentage coupons, although not often so i dont know how that would work. the other difference is u cant get overage or use overage to pay for another item. they would reduce the coupon amount even by a penny, so if u have 5.00 off an item that is 4.99. they would reduce the coupon to 4.99. so overall their policy is not as bad i guess. we would just move our business to walmart for overages.
J says
So, are they implying that you can no longer use two coupons with a BOGO since the value of the second item is zero and the coupon must be reduced to that value?