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JC says
My husband and I just had the most awful experience with Home Depot’s flooring installation service. The company they use for the work is incredibly incompetent, and ruined the floors in our new home. It took 3 months, hundreds of phone calls, hours and hours on the phone, a few dozen trips into the store, and more frustration than I ever imagined possible to get the issue resolved. The Home Depot employees both at the store and corporate office were rude, incompetent, unapologetic, and incapable of doing something as simple as returning our phone calls. No one seemed to even care that a large part of our home was completely unsafe and unuseable for months. I will NEVER set foot in one of Home Depot’s stores again.