Hospice News

JANUARY 10, 2025

Westfall, VITAS Healthcare A rising tide for M&A with broader range of services I expect to see significant activity in M&A as organizations determine they can better stay relevant and vital to consumers, especially deals that allow for integration across verticals.

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Hospice News

NOVEMBER 1, 2024

The hospice quality metrics that are publicly reported are critical, because they’re how the consumer looks at and assesses a hospice. In this context, do you mean things like the Hospice Item Set, the forthcoming HOPE tool metrics, or is this more expansive, going beyond the publicly reported metrics?

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Hospice News

MARCH 28, 2025

The study gauged the caregiver experiences of for-profit entities as reported in Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Nearly one-third (31.1%) of for-profit hospices scored 3 or more points below the national hospice average of overall performance in a study from Rand Corp.

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Hospice News

JULY 27, 2022

In addition, the proposed rule starts the ball rolling on a web-based methodology for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which historically has been done on paper. The implementation strategy is designed to minimize disruption as well as the monetary impact on providers.

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Hospice News

JUNE 3, 2024

Hospice industry organizations have voiced support for proposed updates to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, but raised questions on the implementation timeline. Performance on these surveys is crucial as more payers and consumers use public quality data to choose a hospice.

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Hospice News

SEPTEMBER 7, 2022

This transaction is a significant step forward in our strategy to enhance our care delivery for consumers and to be able to meet their needs when and where they want care, and the home is increasingly part of that choice,” CVS Health President and CEO Karen S. Lynch said in an investors conference call that followed the announcement. .

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Hospice News

MAY 31, 2023

The Consumer Price Index for All Urban Consumers (CPI-U) increased 4.9% “NHPCO heard from hospice providers throughout the country with concerns about the 2.8% year-over-year in April 2023. Hospice providers have also reported significant wage increases required to address competition for health care workers.”

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Hospice News

OCTOBER 13, 2023

Hospice participants likewise encountered challenges when it came to claims processes as well as plans’ adjudication of denied claims, which they found to be time consuming and resource intensive. Another difficulty was the retooling of some administrative processes, including claims processing.

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Hospice News

MAY 1, 2023

The hospice provider began using its consumer quality guide in its training, onboarding and recruitment efforts to help staff understand the nuances of working in the sector, she said. Although the guide is designed for consumers, it has been particularly helpful for employees or candidates who are inexperienced in hospice, Ruppert stated.

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Hospice News

JUNE 27, 2023

It’s a very sticky consumer experience with a lot of engagement and an untapped set of value that’s sitting there in the home,” Powers said. The payers look at that and ask how they can get closer to the consumer or retailer.” “Everyone needs access to the home and what it provides.

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Hospice News

NOVEMBER 28, 2023

report indicated that hospices reported significant hurdles around administrative and billing processes, she added Hospice participants have encountered challenges related to payers’ denial of billing claims, indicating that responding to these denials can be time consuming and resource intensive. The RAND Corp.

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Hospice News

JANUARY 17, 2025

The plaintiffs contend that two of the criteria CMS is using Hospice Care Index (HCI) and Consumer Assessment of Healthcare Providers and Services (CAHPS) scores do not measure compliance with Medicare requirements and should therefore be beyond the scope of the SFP algorithm.

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Hospice News

SEPTEMBER 7, 2022

With new quality measurement methodologies still in the works or in the early days of implementation, Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results are currently the key indicator informing those ratings. . But that’s open interpretation, again, by the consumer.

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Hospice News

MAY 10, 2024

Ensuring access to telehealth is a “realistic response” to providers and consumers needs, according to a statement on the bill from Katie Smith-Sloan, president and CEO of LeadingAge. House of Representatives Ways and Means Committee held a hearing to markup a new bill that would extend those flexibilities through the end of 2026.

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Hospice News

OCTOBER 14, 2022

“The recent combination of Optum Insight and Change Healthcare reflects our accelerating efforts to help create more effective and simpler experiences for consumers, payers, and care providers while lowering costs across the health system,” UnitedHealth Group CEO Andrew Witty said during a third-quarter earnings call.

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Hospice News

SEPTEMBER 5, 2024

Among these is a tool to help consumers find home health, hospice and palliative care providers within their communities. A newly combined website was also launched at AllianceForCareAtHome.org , which serves as a hub for existing and new members and offers resources for providers as well as patients and their families.

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Aging Life Care Association

JANUARY 27, 2025

Over time, friends and family may start to fade away or your involvement with the person in your care can become more time consuming. Being a caregiver for a person living with dementia can be lonely. Your world can begin to feel small. Dementia caregiving can be overwhelming. → The post Dementia caregiving is a marathon, not a sprint.

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Hospice News

MARCH 3, 2023

RAND researchers analyzed Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey data from 653,208 caregivers whose family members received care from 3,107 hospices between April 2017 and March 2019. study has found.

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Hospice News

DECEMBER 7, 2023

Health care consumers are also becoming more aware of these data, Angela Huff, managing consultant for FORVIS, said at the National Hospice and Palliative Care Organization’s Annual Leadership Conference. Each provider receives a single numerical score ranging from zero to 10, based on a set of quality indicators.

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Hospice News

MAY 29, 2024

“Software developers and vendors require these technical specifications to inform accurate development of and updates to their systems — otherwise, significant costly and time-consuming changes must be made, which can impair efforts to timely comply with new data collection requirements,” NHPCO said. “It

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Hospice News

JANUARY 26, 2024

This process can be as expensive as it is time-consuming, with costs possibly rising into the six figures, Kudner said. This can also cause consumers and referral partners to confuse your company with similar sounding names, he said. And the difference between the two is largely in behind-the-scenes logistics.”

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Hospice News

MAY 23, 2024

Key data points include performance on the Hospice Item Set, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and other quality measures. Providers will also need to show their potential for reducing costs, primarily through reductions in hospitalizations, emergency department visits and readmissions.

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Accessible Home Health Care

NOVEMBER 21, 2024

It’s a common misconception that diabetics can’t ever consume sweet treats such as baked goods. Common Baking Swaps for Diabetics When you have diabetes, you have to monitor closely what you consume. As long as these items are made with care and consideration, even your diabetic senior may enjoy them.

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Hospice News

JUNE 1, 2022

Medicare Advantage plans, for example, look closely at star ratings, quality data and Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores when determining which providers to include in their networks. Moreover, a rising number of patients and families are using Care Compare when choosing a hospice to care for them.

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Hospice News

SEPTEMBER 13, 2023

Hospices can also benefit from thinking about patients and families as referral sources, and stepping up their marketing to consumers, Johnston said. There’s the capability for patients and families to directly refer themselves for hospice care and get care earlier.

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Hospice News

OCTOBER 1, 2024

Jeri Vaughan: I have experience as a consumer of hospice benefits, as a leader of a hospice agency, and now as a vendor in the post-acute care industry, which provides me with a unique perspective. Starting my journey with hospice, knowing I would eventually be a consumer of the benefits, profoundly influenced how I led our agency.

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Hospice News

MARCH 12, 2024

Moreover, when errors occur, providers must undergo a time-consuming appeals process. Inefficient resolution processes for technical claim denials leave providers no option other than to engage in lengthy, time-consuming appeals processes. The organizations made several recommendations to policymakers in response to the survey.

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AlayaCare

SEPTEMBER 29, 2022

Overall, software features will reduce time-consuming coordination and communications between field staff and those at headquarters. Staff time can get quickly consumed by entering data, processing referrals, completing timesheets, reporting on compliance, and recording other key metrics. Administration.

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Hospice News

JULY 12, 2022

Access to the marketplace is free for consumers, who will also have access to guides produced by Autumn to help them navigate bereavement and the range of tasks that come with it. The market research firm StrategyR projects that the budding “death care services” sector will be a $147.8 billion industry by 2026.

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Hospice News

JUNE 9, 2022

While these audits have rooted out some bad actors, they are also a time-consuming and expensive process for hospices. Centers for Medicare & Medicaid Services (CMS) contracts UPIC entities to conduct investigations and audits related to potential fraud, waste or abuse.

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Hospice News

SEPTEMBER 6, 2023

One is value-based payment models, coupled with the entry of new types of organizations in the home-based care space and the rise of more educated, health-literate consumers. Several forces are driving the change. Payers and referral sources want to know more about a hospice’s performance before they decide to work together, Justis said.

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Hospice News

JUNE 6, 2024

Complementing this is a diversified customer base that includes hospitals, skilled nursing and assisted living facilities and direct-to-consumer services, among others, Rousseau said. “If we have the ability to better coordinate and provide those services, that’s an advantage for them and it’s obviously a scale advantage.”

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Hospice News

OCTOBER 21, 2022

One key consideration in hospices’ public messaging is that, in today’s media and technology climate, consumers access information quickly and in small doses. We’re not gaining a new consumer audience or increasing public awareness in hospice and palliative. It’s just not going to happen,” Back told Hospice News.

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Hospice News

SEPTEMBER 15, 2023

Some key metrics include CMS star ratings in the agency’s Care Compare system, as well as results from Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and the Hospice Item Set. However, providers will also need to demonstrate a track record of reducing hospitalizations, readmissions and emergency department visits.

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Hospice News

NOVEMBER 7, 2024

By managing these time-consuming processes, AI allows caregivers to focus more on direct patient care — the cornerstone of hospice services. The Impact of AI on Hospice Operations AI’s impact on hospice care is accelerating, primarily due to its capacity to streamline processes and reduce the administrative workload for staff.

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Hospice News

MAY 8, 2024

Ensuring access to telehealth is a “realistic response” to providers and consumers needs, according to Katie Smith-Sloan, president and CEO of LeadingAge, an association of more than 5,400 nonprofit senior care providers. Telehealth is the new normal approach for delivering so much of care today,” Smith-Sloan said in a statement.

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